Warranties

 

HARDWARE COMPONENT MANUFACTURERS LIMITED WARRANTY

The hardware included in this QuickBooks Point of Sale Solution for Retailers bundle ("POS bundle") or purchased separately as a stand alone hardware component from the list below, is warranted by the respective manufacturers or manufacturer to be free from defects in materials and workmanship and to conform to the manufacturer's published specifications applicable to the products purchased at the time of shipment.

This limited warranty does not cover the QuickBooks Point of Sale Software ("POS Software") included in the POS bundle (which software is covered under a separate license agreement) and does not cover any hardware product which is (i) improperly installed, misused, neglected, abused or carelessly handled or used for any unintended purposes; (ii) damaged by accident or negligence, including failure to follow the proper maintenance, service, and cleaning schedule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) non-compliance with the manufacturer's published requirements for operating use and maintenance, or (E) repair or service of the product by anyone other than the manufacturer's authorized representatives.

The manufacturers of the specific equipment covered by this limited warranty are:
 

- MMF Cash Drawer Company (cash drawer)

- Citizen Systems America Corporation (direct thermal receipt printer)

- Welch Allyn Data Collection, Inc. d/b/a Hand Held Products (barcode scanner)

- MagTek (credit card reader)

- Logic Controls, Inc. (pole display)

- Zebra Technologies International, LLC (tag printer)

- Ingenico (PIN pad)

- Metrologic (physical inventory scanner)



The limited warranty shall extend for a period of two (2) years from the original date of purchase by the end-user buyer.

Any defective product specified under this limited warranty must be returned within the warranty period for repair or replacement at the manufacturer's discretion and only upon determination by the manufacturer that the product is defective due to defects in materials or workmanship. Replacement products may be new or refurbished, at the manufacturer's or QBShopOnline's discretion as applicable. Warranty returns under this limited warranty shall be in accordance with the return procedures below.

EXCEPT AS MAY BE OTHERWISE PROVIDED BY APPLICABLE LAW, THE FOREGOING LIMITED WARRANTY IS IN LIEU OF ALL OTHER COVENANTS OR WARRANTIES, EITHER EXPRESSED OR IMPLIED, ORAL OR WRITTEN, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

THE MANUFACTURER'S RESPONSIBILITY AND BUYER'S SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY IS LIMITED TO THE REPAIR OR REPLACEMENT OF THE DEFECTIVE PRODUCT. IN NO EVENT SHALL THE MANUFACTURER, ITS DISTRIBUTORS, AGENTS OR EMPLOYEES, BE LIABLE FOR INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, AND, IN NO EVENT, SHALL ANY LIABILITY OF THE MANUFACTURER, ITS AGENTS OR EMPLOYEES ARISING IN CONNECTION WITH ANY PRODUCT SOLD HEREUNDER (WHETHER SUCH LIABILITY ARISES FROM A CLAIM BASED ON CONTRACT, WARRANTY, TORT, OR OTHERWISE) EXCEED THE ACTUAL AMOUNT PAID TO THE MANUFACTURER FOR THE PRODUCT. THESE LIMITATIONS ON LIABILITY SHALL REMAIN IN FULL FORCE AND EFFECT EVEN WHEN THE MANUFACTURER MAY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH INJURIES, LOSSES, OR DAMAGES. SOME STATES, PROVINCES, OR COUNTRIES DO NOT ALLOW THE EXCLUSION OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

All provisions of this Hardware Component Manufacturers Limited Warranty are separate and severable, which means that if any provision is held invalid and unenforceable, such determination shall not affect the validity of enforceability of the other provisions hereof. 

DISCLAIMER OF WARRANTIES

EXCEPT AS OTHERWISE SET FORTH IN THIS LIMITED WARRANTY OF INTER-OPERABILITY, QB SHOP ONLINE, IT'S AFFILIATES, AGENTS, DEALERS AND SUPPLIERS (COLLECTIVELY "SUPPLIERS") MAKE NO WARRANTIES, EXPRESSED OR IMPLIED, AND DISCLAIMS AND NEGATES ALL OTHER WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, CONFORMITY TO MODELS OR SAMPLES AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU. LIMITATION OF LIABILITY AND DAMAGES .

THE ENTIRE LIABILITY OF QB SHOP ONLINE AND ITS SUPPLIERS, FOR ANY REASON SHALL BE LIMITED TO THE RETAIL VALUE OF THE POS SOFTWARE UNLESS OTHERWISE SEPARATELY AGREED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, QB SHOP ONLINE, ITS AGENTS OR EMPLOYEES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES (INCLUDING, BUT NOT LIMITED TO: DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS OR INVESTMENT, OR THE LIKE), USE OF THE SOFTWARE WITH AHRDWARE OR OTHER SOFTWARE THAT DOES NOT MEET QB SHOP ONLINE'S SYSTEMS REQUIREMENTS WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF QB SHOP ONLINE, ITS AGENTS OR EMPLOYEES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. SOME STATES DO NOT ALLOW THE LIMITATION AND/OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN QB SHOP ONLINE AND YOU. QB SHOP ONLINE WOULD NOT BE ABLE TO HAVE PROVIDED THIS POS SOFTWARE WITHOUT SUCH LIMITATIONS.